SASSA SRD Status Check for R370 Payment Dates

SASSA Releases Social Grant Payment Dates for 2025/2026

The South African Social Security Agency (SASSA) has confirmed the official payment schedule for social grants for the 2025/2026 financial year. SASSA explains that this structured payment schedule promotes an efficient, orderly process, minimizing long queues and preventing system overload.

• April: Older persons on 2 April, disability grants on 3 April, children’s grants on 5 April.
• May: Payments from 6 to 8 May.
• June: Grants between 3 and 5 June.
• July: Payments from 2 July to 5 July.
• August: Funds disbursed from 5 to 7 August.
• September: Payments from 2 to 4 September.
• October: Grants distributed from 2 to 6 October (extended span).
• November: Dates set for 4, 5, and 6 November.
• December: Payments from 2 to 4 December.
• January 2026: Payments from 6 to 8 January.
• February 2026: Funds from 3 to 5 February.
• March 2026: Financial year ends with payments from 3 to 5 March.

NOTE: This schedule, officially approved by Gloria Maphophe, Senior Manager of Payment Support at SASSA, allows beneficiaries to effectively plan their monthly budgets.

SASSA December 2025 Payment Dates

How to Perform SASSA SRD Status Check

You can check your status using your South African ID number and the cellphone number linked to your application. Here’s a step-by-step guide for the main methods to check your status.

1- Official Online Portal

1. Visit the official SRD website: srd.sassa.gov.za.
2. Click on check status or Application status.
3. Enter your ID number and cellphone number.
4. Submit to see your results instantly (e.g., “Approved with Payday: [Date]” or “Declined – Reason: [Details]”).

2- USSD Code (No Internet Required)

1. Dial *134*7737# from your registered cellphone (standard rates may apply).
2. Follow the prompts to enter your ID and phone number.
3. View your status on screen.

3- WhatsApp

1. Save WhatsApp number 082 046 8553 to your contacts.
2. Send a message with Status check or your details.
3. Reply to queries for verification; you’ll get a response with your status.

4- Phone Call

1. Dial the toll-free number 0800 60 10 11.
2. Provide your details when prompted.
3. Listen to or request your status update.

5- Moya App (Offline App)

1. Download the free Moya app from Google Play or Apple App Store.
2. Go to the “Discovery” section, select “SASSA”, and enter your details.
3. Works without data once set up.

6- Other Grants

For non-SRD grants (e.g., Child Support, Old Age Pension), use the main SASSA site sassa.gov.za under “Grant Status” or call the same toll-free number.

All SASSA Grants (Nov/Dec 2025)

SASSA SRD R370 Status Meaning Explained

When you check your SRD status at srd.sassa.gov.za you will see one of the messages below. Here is what each means.

Eligibility Criteria for the SASSA SRD Grant

Before checking your SASSA SRD STATUS or submitting a new application, it’s important to understand who qualifies for the grant. SASSA uses specific criteria to decide whether someone is eligible for financial support.

To qualify for the SRD grant, an applicant must:

• Be a South African citizen, permanent resident, refugee, asylum seeker, or a special permit holder living in South Africa.
• Be 18 years or older and below the qualifying age for an older-person’s grant.
• Be unemployed and not receiving a regular salary or any other social grant.
• Have little to no income, staying below the financial limit set by SASSA.
• Not be getting financial help from sources such as NSFAS, UIF benefits, or any other state-funded support.
• Not be living in a government-funded institution, such as a prison or state care facility.
• Have a valid ID and a cellphone number that SASSA can use to send verification messages and updates.

These requirements help SASSA ensure that the SRD R370 grant goes to people who are most in need—those without stable income and without access to other forms of government support.

Special Instructions for Different Applicant Types (2025)

What is SASSA Appeal?

A SASSA appeal is a request you submit when your SRD R370 application is declined, and you believe the decision was incorrect. Instead of accepting the rejection, you can ask for your application to be reviewed again by the independent Tribunal.

When Should You Appeal?

You should submit an appeal if:

• Your SRD Grant shows declined.
• The reason for declined does not apply to you.
• You have new or corrected information (e.g., your income changed, banking details updated, or SASSA made verification failed).

How the Appeal Process Works

1. Check your status to see the decline reason.
2. Submit an appeal for that specific month (each month must be appealed separately).
3. The appeal is reviewed by the Independent Tribunal, not SASSA.
4. A final decision made and sent to you via SMS or shown on the status page.

Common Reasons People Appeal

• UIF and NSFAS flagged incorrectly.
• Incorrect personal details and information.
• Bank verifications errors.
• Income detected that does not belong to you.
• You were marked as employed when you are not.
• You were listed as receiving another grant by mistake.

SASSA Appeal Process (Step by Step)

If your SRD application is declined, you can appeal the decision through the Independent Tribunal. Here’s how the process works:

1. Check your status: Start by checking your SRD status to confirm the decline and see the reason given.
2. Visit the appeal website: Go to the official SRD appeal portal for the month that was declined.
3. Enter your details: You will need to provide your South African ID number and the cell phone number you used when applying.
4. Receive OTP: SASSA sends a one-time PIN (OTP) to your phone. Enter it to access your appeal page.
5. Choose the month to appeal: Each declined month must be appealed individually. Select the month you want to appeal.
6. Submit your appeal: You may need to confirm that your income is below the threshold, declare that you are not receiving other grants or support, and provide corrected or updated details if necessary.
7. Tribunal reviews your Case: Once you submit your appeal, the independent tribunal carefully reviews your case, including your application details, supporting information, and any reasons provided for the appeal.
8. Receive final decision: After the review is complete, the Tribunal will issue a final decision. This outcome will be communicated to you via SMS or through the SRD status check portal.

When to Expect your SASSA SRD Payment?

1. Your payment only happens after your application is approved.
2. SASSA checks your income, ID, bank details, and UIF/NSFAS status before approval.
3. Payments are usually processed in the last week of each month.
4. Your exact payment date appears once your status shows Approved.
5. Bank deposits are generally received within 1-3 working days after the payment date.
6. Retail/Collection point payments are available after status shows “ Ready for collection”.
7. If your status shows Approved but no payment date, it means banking details and verification is still pending.
8. Weekends and public holidays may delay payments by 1-2 days.
9. Always ensure your bank details or card details are correct to avoid delays.
10. If payment doesn’t arrive on time, contact SASSA or check your status online.

SRD Payment and Management Guide

1. Check your SRD status regularly every month.
2. Always use the same phone number you applied with.
3. Keep your phone active for OTPs.
4. Ensure your bank account is active and in your own name.
5. Update banking details immediately if they change.
6. Avoid unnecessary deposits that may be flagged as income.
7. Submit an appeal within 90 days if declined, with clear explanations and documents.
8. Keep your ID private – don’t share it with anyone.
9. Track accepted payment dates to plan your expenses.
10. Prefer bank deposits over retail collection for faster and safer payments.
11. Save a small portion of your grant whenever possible.
12. Keep records of application, payment dates, and appeals.
13. Beware of Scams, never pay anyone to speed up your application.
14. Update SASSA immediately for any changes in personal information.
15. Contact SASSA early if your payment is delayed or status is stuck.

Update or Change Your Bank Details for the SRD Grant

1. Visit the Official SASSA SRD website.
2. Scroll to the section labeled “Banking details”.
3. Enter your ID number to receive a secure link via SMS.
4. Open the link sent to your phone.
5. Choose your preferred banking option (Bank account or money transfer).
6. Enter your new banking details correctly.
7. Submit the form and wait for confirmation.

Common SRD Issues

• Pending status not updating.
• Bank details not verified.
• Wrong or outdated banking information.
• No payment date issued.
• Application declined due to income sources.
• Identity verification failed.
• Phone number lost or changed.
• Delay in reconsideration results.
• System errors on the SRD websites.
• Payment sent to a closed or incorrect bank account.

How to Contact SASSA

• Call: 0800 60 10 11
• Email: [email protected]
• WhatsApp: 082 046 8553
• USSD: 1347737#
• Visit: Any SASSA office

How to Use for SASSA Withdrawals

1. Register/Update Details: Log in to srd.sassa.gov.za (SRD) or visit a SASSA office. Enter your SA ID, phone, bank’s universal code, and 13-digit account number.
2. Withdraw Funds:
   • Bank Deposit: Funds auto-deposit (2–3 days after processing). Check balance via app/USSD (e.g., 120888# for FNB).
   • ATM/Retail: Use SASSA Gold Card (phasing out March 2025—switch to bank account) or CashSend PIN at Shoprite/Checkers.
   • If No Bank Account: Opt for Postbank or retailer collection—no code required.
3. Verify Code: Call your bank (e.g., Capitec: 0860 10 20 43) or check their website. Wrong code = delayed payment.
4. November 2025 Reminder: SRD payments start 21 Nov—ensure details are updated by 15 Nov to avoid missing out.

If your grant is for another type (e.g., Child Support), the process is similar via the main SASSA site. For issues, call 0800 60 10 11 or WhatsApp 082 046 8553.